Custom Software & Internal Systems

Software built around your operation, not the other way round.

When spreadsheets, disconnected tools and generic software stop fitting how a business works, BWOK builds the system that does: applications with the accounts, data, permissions and logic the workflow actually needs, built to be extended.

Starting point: The workflow and the data, not a feature list
Design principle: Sized to the problem, built to be extended
Delivery: Increments that are reviewed and used early

What this looks like

The systems we build.

Each tile is a kind of system a business ends up needing once the work outgrows spreadsheets and off-the-shelf tools.

01
Internal tools & back offices
The screens a team uses every day to run the operation, with the right data in the right place.
- Operations back offices
- Admin and control panels
- Team workflows
- Permissions and roles
02
Customer & partner portals
Secure places for customers, suppliers and partners to see, submit and track what concerns them.
- Customer accounts
- Supplier portals
- Order and status tracking
- Document exchange
03
Operational platforms
Systems that run a whole operation: records, workflows, automation and reporting in one place.
- Workflow systems
- Scheduling and resourcing
- Inventory and catalogue
- Service management
04
Dashboards & data
Operational and financial views that turn stored data into decisions.
- Operational dashboards
- Reporting interfaces
- Data organisation
- Exports and feeds
05
Product & SaaS development
Software designed as a product: structured, documented and built to grow, as BWOK does with its own products.
- Product architecture
- Multi-tenant systems
- Billing and plans
- Operations and deployment

Where it sits

Application, logic and data.

Custom software is the core of the business system: the application people use, the logic that enforces how the business works and the database that holds its records and history.

Conceptual diagram of a business system. Lit parts are the ones this solution concerns.

Parts of the system it concerns

Customer
Website
Application
Business logic
Database
AI
Automation
Analytics
Operations

How BWOK works

One process, from workflow to working system.

The same six steps run every engagement, whatever the industry or the system being built. Each step has a purpose, a set of activities and a concrete outcome before the next begins.

01
Understand
The business, its people and the problem, as they are.
02
Map
The current process, step by step.
03
Design
The system, designed around the actual business.
04
Build
Software, automation and integrations, in increments.
05
Deploy
Into the real operating environment.
06
Improve
Usage and results decide what changes next.

Built and running

Systems BWOK builds and operates.

Not demos. The product, the education platform and the corporate platform are deployed, in use and maintained by the same team that builds for clients.

All products